As MCT Technic, the satisfaction of our customers is our top priority. Therefore, we have created our return policy to ensure that you are completely satisfied with the products you purchase. Below you can find detailed information about the return process and conditions.

1. Return Conditions

• You can return your products within 14 days of receiving them.
• The products to be returned must be in their original packaging, unused and in a condition suitable for resale.
• All accessories, warranty documents and user manuals that came with the product must also be returned.
• Before initiating a return process, you must contact our customer service and inform them of your return request.

2. Return Process

Return Request: You can initiate your return request by informing our customer service at info@mctsensor.com or +1 (929) 615-8110. After your request is accepted, you will be given a return number.

Sending the Product: After receiving the return number, pack the product in its original packaging and with all its accessories and send it to the following address:

MCT Technical USA.
12 Elberon Avenue, Atlantic City, NJ 08401 USA+

Return Approval: When the product reaches us, its compliance with the return conditions will be checked. Return requests that meet the conditions will be approved and your payment will be refunded to your original payment method. The return process will be completed within 7 business days from the date the product reaches us.

3. Non-Returnable Products

• Used or damaged items
• Items not in original packaging
• Special order or personalized items

4. Shipping Fees

Shipping costs for returns are the responsibility of the customer. However, shipping costs for returns of faulty or defective products will be covered by MCT Technical.

5. Refund in Case of Return

Once the return is approved, your payment will be refunded to your original payment method. Due to bank processes, it may take 7-10 business days for your payment to be reflected in your account.

6. Contact

For questions about our return policy or return requests, you can contact us using the contact information below:

MCT Technical USA.
Addres: 12 Elberon Avenue, Atlantic City, NJ 08401 USA+
Phone: +1 (929) 615-8110
E-Mail: info@mctsensor.com